Our Roles at the Heart of Customer Experience and Event Management

Event management is at the core of the Vaudoise Aréna’s mission. All functions collaborate to make Vaudoise Aréna a welcoming venue, offering services worthy of a major event infrastructure in Lausanne, the Olympic Capital.

Whether it's popular and family-friendly events such as the traditional Autumn Pool Party, Love on Ice for Valentine's Day, sports events like the 2020 Winter Youth Olympic Games, Gymotion Show, U19 Basketball World Championship, LHC games, concerts, or general assemblies, the same care and professionalism guide our teams in designing personalized events and providing an unforgettable experience for our clients and users of Vaudoise Aréna's facilities.

Whether it’s local audiences, tourists, sports federations, athletes, artists, or representatives of the business community, our teams focus on understanding their needs and adapting the offering based on the target audience and the type of event desired. Interactions and feedback help create a close connection with our community, which continues to grow consistently and solidly.

A 360-degree communication strategy, with a strong digital component, ensures the visibility and promotion of Vaudoise Aréna through both traditional media and social networks.

These promotional and event organization activities significantly contribute to the commercial attractiveness of Vaudoise Aréna for partners and sponsors. Today, without the support of sponsors and partnerships with the private sector, elite disciplines and infrastructures would not be sustainable. Therefore, our teams prioritize developing the event sector offer and providing visibility and communication packages to our partners.

Collaborative spirit, project management skills, cross-functional teamwork, customer orientation, and empathy are some of the qualities required to be part of our team.